This course covers the sensitive issue of diversity and is intended for all employees. The training course is suitable for any organisation that understands the importance and benefits of having a diverse workforce.
The training will break down the various elements of the legal framework, what is diversity, bullying & harassment, the managers role in protecting individuals and dealing with incidents timely and effectively.
The Legal Framework – There is an important legal framework of legislation designed to protect people from discrimination, bullying, harassment and victimisation. Here we break this down including the relevant definitions and important points
What is Diversity – Diversity is of immense importance, not just because it is the right thing to do, but because people who feel valued will be more motivated and committed in helping organisations achieve and exceed it’s goals.
Harassment & Bullying – Harassment could be a one off event or series of events and may be perpetrated by an individual or group of people it is defined as any behaviour unwanted by the recipient. Bullying is ‘intimidation on a regular and persistent basis or as a one off, which serves to undermine the competence, effectiveness, confidence and integrity of the person on the receiving end.’
Managers Role – Managers should be aware that they can be personally and vicariously liable for discrimination, bullying and harassment. We will look at Setting Standards, Challenging Behaviours and Supporting Staff
Informal Approach – The Manager has an Informal discussions with the relevant parties should usually cover the nature of the problem, why it is unacceptable and a way forward that is acceptable to both parties (where appropriate)
At the end of this training course you will be able to:
- Promote a culture which, values peoples’ difference, and which challenges any threat to an individual’s dignity and well-being
- Define diversity, bullying and harassment and understand the effect on victims of such behaviour
- State their role in challenging inappropriate behaviour and the impact they can have on changing the culture.