Telesales Training Course

Telesales Training Course (Achieving Sales on the Telephone)

 CPD Accredited

Intended for:

Anyone that deals with telephone calls taking inbound calls or making outbound calls for their own business or dealing with telephone calls for their employer's company will benefit from this telesales training course. 

Brief Overview

Telephone sales is a different skill than face to face sales and this training course is designed to give you a clear understanding of the telephone process and demonstrate the skills, attributes, and knowledge necessary to use proven techniques that will improve your professionalism and confidence when using the phone.

Objectives:

At this end of this telesales training course you will be able to:

• Structure your calls effectively and follow an effective method of developing sales
• Use specific methods to improve communication over the phone including well-developed questioning
• Present your product/service to the customer in a way that makes them want to buy
• Overcome objections including getting past gatekeepers
• Close a sale

About the Trainer

Charlie Mernagh has been training sales agents and sales managers since 1982. He started his own sales career in 1980 and within less than two years was the top sales manager in Ireland. He has won numerous sales and sales management awards. His training has helped 1000s of salespeople build their very successful sales careers by using simple but effective techniques in selling.