- What 2UpSkill collect
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to surveys and/or offers
- Links to other websites
- Internal record keeping
- Controlling your personal information
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@2UpSkill.com
Who We Are
Munster HR Associates t/a 2UpSkill (‘we’ or ‘us’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.
Munster HR Associates t/a 2UpSkill registered office is at Thurles Chamber Enterprise Centre, LIT Campus, Thurles, Co Tipperary and we are a company registered in Ireland under company number 3287588WH. We act as the data controller/data processor when processing your data. We can be contacted at 2UpSkill, Thurles Chamber Enterprise Centre, LIT Campus, Thurles Co Tipperary.
Information That We Collect
2UpSkill processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from is: -
- Date of Birth
- Home Address
- Personal Email
- Business Email
- Home Telephone Number
- Mobile Telephone Number
- PPS Number
- Special Category Data (i.e. health/medical information)
We collect information in the below ways: -
Signing up for Newsletters, website orders, employment CV’s, Survey of Training Needs,
How We Use Your Personal Data
2UpSkill takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -
- We collect your personal data in the performance of a contract, or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
- We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
You have the right to access any personal information that 2UpSkill processes about you and to request information about: -
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 2UpSkill uses [a third-party/third-parties] to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Paramount College and Midas Training Services
Paramount College and Midas Training Services are QQI QA Centres and we only share date necessary for processing QQI Certification with them.
2UpSkill takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including SSL, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus and malware
Transfers Outside the EU
Personal data in the European Union are protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. 2UpSkill does not store any personal data outside the EU.
How Long We Keep Your Data
2UpSkill only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We will keep your basic personal data (name, address, contact details) for no longer than 2 years and a maximum of 7 years under Irish tax law after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Special Categories Data
Owing to the products, services or treatments that we offer, 2UpSkill sometimes needs to process sensitive personal information (known as special category data) about you, in order to process coursework and submit to QQI/Training Centre(s). Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Where we rely on your consent for processing special category data, we will obtain your explicit consent through a signature. You can modify or withdraw consent at any time, which we will act on immediately unless there is a legitimate or legal reason for not doing so.
2UpSkill will occasionally notify you of services/promotions by email/post that has been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.
Lodging A Complaint
2UpSkill only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
2UpSkill contact details
Thurles Chamber Enterprise Centre, LIT Campus, Thurles, Co Tipperary, Telephone: (0504) 49155 Email: firstname.lastname@example.org
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