TEAMWORK - ONLINE TRAINING
Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people.
TEAMWORK - ONLINE TRAINING
Teamwork is a key component of delivering and improving excellent customer service. ... The delivery of excellent customer service depends on your skills and those of others. It involves communicating with each other and agreeing how you can work together to give a more effective service.
APPROVED BY ILM & CPD
Our RoSPA, IATP, IFE, IIRSM & CPD approved courses are owned by VideoTile Learning Ltd and are distributed under licence.
ILM Developing Teams Qualifications
The ILM Developing Teams Qualifications are owned by VideoTile Learning Ltd and are distributed under licence
Developing Teamwork courses can be upgraded to fully accredited ILM certificates.
HOW DO YOU GET YOUR ILM QUALIFICATION?
When the online course is completed achieving a minimum of 80%, download your certificate of achievement and email to email@example.com along with the completed application form (see link below) and certificate fee (pay online, see link below).
ILM Certificate fee €110
Your Certificate will be posted to the address given on the application form based on achieving a minimum of 80% in the online assessment and having the online certificate as proof of your achievement
This course explains in detail what team working is and covers some of the basic principles for
putting together a group of people who will work well together.
It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it.
It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team
- Moudle 1 - What is Team Working?
- Module 2 - Conflict
- Module 3 - Management Behaviour
- Module 4 - Resilience
Duration: 30 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
Our Developing Teamwork course can be a great starting point for new managers or those that just
want to enhance their management skills.
This acts as a great introduction to the subject and covers the key concepts and theories around establishing and maintaining effective, resilient teams.
This course is ideal for individuals who are doing the training for themselves or for businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
ILM approval means that candidates that complete this course can contact us to arrange for an ILM certificate to be provided.
Online training is flexible, efficient and cost effective meaning that you can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life
For candidates that want to add more qualifications to their CV our Leadership Skills course is also
ILM approved and can provide them with another recognised management qualification.
For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable.
For candidates specifically interested in developing resilient teams and maintaining employee engagement our Introduction to Emotional Intelligence course goes hand in hand with this one as part of our Emotional Intelligence category.