New Courses in 2019 on Offer

Supervisory Skills – QQI Level 6

Supervisory Skills – QQI Level 6

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Are you looking to move into a supervisory role or a newly appointed Supervisor?

Ways to motivate employees and manage their performance are just some of the subjects covered on this course
The course begins by teaching you about motivational theories by different theorists, such as Maslow and Herzbergwhich will help you understand the needs of people so as you can manage employees more effectively.
The course also focuses on the most effective methods of supervising staff and volunteers, how to help your staff develop key skills, and address performance management issues. 
In addition, the course gives you an opportunity of demonstrating effective feedback and how to deal with conflicts in the workplace.
You will study different problem-solving solutions, how to make decisions, and how to manage and prevent bullying from occurring in the workplace.
This course is of great interest to any Manager looking for a recognised qualification or moving up the career ladder aswell as gaining additional skills in supervision.

Learning Objectives

At the end of this course learners will be able to;

  • Explain the principles, practice & approaches to Supervision
  • Identify a job role and match it to a job description
  • Describe the methods for carrying out a training needs analysis, produce a training plan and the evaluation of training
  • Reflect on experiences working in groups and teams and differentiate between the two
  • Demonstrate the necessary steps in managing poor performance and providing constructive feedback and motivating staff
  • Demonstrate the identification and implementation of a quality improvement initiative in the workplace

 This course is highly interactive and delivered by an experienced and highly qualified management training professional who can share life's experiences.

A tailored version of this course can be designed to the specification on your organization.