Everything you need to know about motivating yourself — customer loyalty
9 Tips for Excellent Customer Service
Posted by Liz Fitzgibbon on
Be Friendly
Customer Service starts with a smile. When you are in a face-to-face situation, a warm greeting should be the first thing your customers see and hear when they ask for help. Even when handling customer service requests via telephone, a smile can come through in your voice, so make sure you're ready to be friend
- 0 comment
- Tags: Active listening skills, customer feedback, customer greeting, customer loyalty, customer retention, customer satisfaction, customer service course near me, customer service distance learning, customer service greeting, customer service skills, Customer service training, excellent customer service, how to deal with customer complaints, how to keep customers happy, online customer service course, principles for success, QQI level 5 courses, QQI Level 5 Customer Service, tips for excellent customer service, virtual classroom customer service
5 Ways to deliver excellent Customer Service
Posted by Liz Fitzgibbon on
Want to know 5 ways on how to provide excellent Customer Service and retain customers? Read on....