Everything you need to know about motivating yourself — Active listening skills
9 Tips for Excellent Customer Service
Posted by Liz Fitzgibbon on
Be Friendly
Customer Service starts with a smile. When you are in a face-to-face situation, a warm greeting should be the first thing your customers see and hear when they ask for help. Even when handling customer service requests via telephone, a smile can come through in your voice, so make sure you're ready to be friend
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4 Key Steps in Achieving Sales Success
Posted by Charlie Mernagh on
1. Work Systematically
Take your list of prospects and systematically work through your list one after the other without pre-judging any call before it is made. Focus on the list and nothing more as sales objections will only happen if at all throughout the call and not before, so to improve sales focus on working systematically
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