Business Administration Skills - QQI Level 5

The administration of a business includes the performance or management of business operations and decision making, as well as the efficient organisation of people and other resources.

Course Details

The key functions incorporated into business administration are operations, logistics, marketing, economics, Human Resources (HR), and management. An administrator oversees these functions within the organisation to make sure that they're all running properly and efficiently, and that they're all working together to ensure the business is running smoothly and is profitable.

The purpose of this business administration QQI/FETAC Level 5 course is to equip you with the knowledge, skill and competence in the administration requirements of a range of organisations to enable you to operate effectively under supervision in a variety of administration contexts. This business administration course will introduce you to the various types of organisations, department functions as well as information on employment legislation, health and safety and quality control systems.

The tasks a business administrator are both wide and varied, and often include ensuring that the right staff members are hired and properly trained, as well as making plans for the success of the business, and monitoring daily activities.

Business Administration

Watch our short video outlining the responsibilities of a business administrator


You will find excellent books on Amazon regarding this subject, go to the link below

I recommend  "The City & Guilds Textbook: Diploma in Business and Administration Level 3" (City & Guilds Textbook Level 3) by Vic Ashley and Sheila Ashley

This textbook accompanies the Level 3 Diploma in Business and Administration. Published by City & Guilds, it aligns directly to the National Occupational Standards.

I would also recommend for anyone looking to do the QQI/FETAC Level 5 Business Administration Course to read this book "Business Administration" Paperback – 27 Apr 2012 by Arlene Douglas

Updated edition of this popular business textbook reflecting the new FETAC module descriptors and incorporating recent changes in business method and administration. Covered in this new edition: Insolvency, NAMA, Public Service Reform and the Croke Park Agreement Modern organisational systems and procedures, and organisational diversification for the changing global economic environment The increasing importance of the role of quality systems and quality accreditation The global recession and its impact on Irish banking and business How to assess insurance requirements in the current economic environment Updated Irish employment legislation Employee procedures to include induction, health and safety at work, risk assessments and safe work methods Examples and benefits of administrative hardware and software packages The administrative functions that support effective implementation of OMS (Organisational Management Systems) The latest trends in retailing in Ireland. Sample questionnaires are provided for assignments on The Organisation and include essential SWOT and PEST analysis to help with student research. Each chapter contains practice questions, sample assignment briefs for lecturers and students, and previous student projects for reference purposes. SUITABLE FOR: FETAC levels 5 and 6 modules in Business Administration Business Management Enterprise HRM and Retail Administration Business Studies Business Administration Retail Studies Marketing Information Processing. HETAC Business, Management, HRM and Office Information Courses, IATI, AAT, ICM, CIPD.

Learning Objectives

At the end of this course learners will be able to;

-Identify and evaluate the types of organisations, basic organisations structures, department functions and the relationship of the organisation to the broader business environment.

-Describe the key documentation required by department functions and IT system types that may be used to support them.

-Understand in greater detail the key requirements of departmental functions in isolation and how they function at an inter departmental level and a cursory introduction to the quality and legal requirements that impact each function.

-Be better informed on business matters such as employment legislation, health & safety, quality systems & control systems.

-Form an understanding of the importance of Insurance requirements and sources of finance for a business.