We are a small but an effective team and our motto is to always put the customer first.
A former senior executive and head of training working with clients to ensure that everyone from the senior to the front-line manager has the skills necessary for the organization to grow and change. Through a serious of workshops and one-on-one coaching, individual managers become more confident, employees become more engaged and focused, and teams become more productive.
With over 30 years experience working for a multinational insurance company with a record of profitability improvement and revenue growth, and direct experience in managing sales, budgets, customer service, distribution, human resources and policy compliance.
As a seasoned consultant and trainer, clients for the management development programs have been as diverse as a public transport company, an international cleaning company, and public sector departments. Managers who have improved their performances range from team leads, cleaning supervisors and public sector managers, to engineers and Pharma managers.
Director of Business & Career Development
After spending over twenty years plus in the HR and Recruitment Industry Miriam has worked in the public and private sector across Ireland, UK, Europe, the Middle East, Australia, USA, and Canada. A specialised in organising Policies & Procedures, employment contracts and assisting individuals in creating professional CVs and preparing for interviews. Delivering training in the following areas: Training Delivery & EvaluationQQI Level 6, Training Needs Analysis and Design QQI Level 6, Customer Service QQI Level 5, Career Planning
Liz has been part of the team since 2014, she worked in banking across the UK for many years. She spends her days planning training and networking events and ensures all of the necessary paperwork is in place for job seekers who are getting funded training. Her main role is coordinating all of the training provision for the organisation and ensuring all paperwork is completed properly as well as keeping the business running smoothly. A real team player with a very positive approach to her role and an invaluable asset to the organisation.
Qualifications: QQI Level 6 Certificate in Consultative Selling, QQI Level 5 Certificate in Digital Marketing, QQI Level 5 Certificate in Customer Services, QQI Level 6 Major Award in Business Studies